Frequently Asked Questions
How does Timed Ticketing Work?
Present your QR code (Print out or on phone) at the Box Office during your 15 minute arrival time. It takes about 5 minutes to park and walk to the Box Office, so set your GPS for 10 minutes before your arrival time. We will not admit you early, but we know that things happen, so we WILL admit you after the arrival window, as long as the Box Office is still open. Fast Pass Tickets have a longer arrival window. No one will be admitted after the Box Office closes. The Exact Box Office close time will be posted on the homepage every night.
What if I can’t make it the night of my ticket?
You have options! There is a “Manage Tickets” Button on your confirmation email. Switching to another night is as easy as a few clicks. If you upgrade to a Fast Pass or a higher priced night, you’ll simply pay the difference, and have the opportunity to put in any available discount code. Sorry, we do not “match” any discount code deals you used for the original purpose. You can also use the Manage Tickets feature to transfer your ticket to another person. Or, if its someone like your friend or family member, you can simply forward the confirmation to them and they can use the QR code to enter. The only time we ask for ID in these situations is if the QR code does not work (most likely because somebody’s trying to pull a fast one on us – so maybe don’t do that.)
Can I buy Tickets to a single Attraction?
Sorry, no. All tickets are night-specific and include all 5 Main Attractions. You’ll get a wristband and we’ll mark each attraction as you enter. “Win a t-shirt Carnival Games” require a separate carnival-style ticket. $5 for One Try, $10 for Three Tries. The Carny Crypt Experience is not part of the Main Attractions. Its a 5 minute show and has it’s own ticket that is $5 and can be purchased online or inside the venue.
Are the Attractions in a set order?
No. We use an open format. Go where you want when you want. All patrons will have a ticket to all 5 attractions, so just find the shortest line at any given time. Here is a layout of the grounds.
Why isn’t the Carny Crypt included in the Admission Price?
The Crypt has been converted from a walk-through attraction to a show. If it runs full throttle all night it can only handle about one-third of the crowd at Panic Point. Tickets are limited and can sell out.
What if it Rains?
We prepare for weather. The parking lot and trails have been treated to handle some rain. Our default position is “OPEN” unless mother nature forces our hand. Watch the website and go to the weather page if you want more info. If we are forced to close due to weather you will receive a Panic Point Credit (see next question).
What is your Refund Policy?
We’ve never closed for anything other than weather, but if we do cancel for any reason we issue a Panic Point Credit that can be used for any night in the future with no expiration. You will not be credited back any tax or service fees, because taxes & fees are not charged again when you use your credit.
What can I bring in with me?
We do not allow backpacks or bags in the venue. We suggest you bring your phone, and some cash or a card if you need one. Everything else should stay in the car. Bags can be hazardous and very easy to lose on the trail when your focus is on…other things. NO WEAPONS. NO ALCOHOL. NO DRUGS.
Do you allow photos and videos inside the Attractions?
No. Please do not attempt to take photos with the haunters. Absolutely no photos or video recording of any kind inside of the attractions. Feel free to take pictures and video in the Midway all you like.
Do I need to sign a waiver?
We do not collect paper waivers. Online ticket buyers will acknowledge the waiver when making a purchase. A sign at the entrance to the venue contains our rules & regsculations, along with a link to the full contents of the waiver.
What if I lose my tickets?
We do not replace lost tickets. You will have a wristband for the main attractions, and paper tickets for the Carny Crypt & Carnival Games. Some people really lose their wits when they get scared, so put your paper tix, phone, and $$ somewhere SAFE.
Can I buy my tickets at the door? Can I use credit or debit?
All tickets purchased must be purchased online. We accept all major credit/debit cards. You can purchase Carnival Games and Carny Crypt tickets on site with cash or debit/credit.
Where is Panic Point?
2808 Cedar Creek Rd, Youngsville NC
When is the Haunted House open?
September 27th – November 2nd, 2024. We also celebrate mid-winter with The Yuletide Nightmare, and the equinox with The Panic on St. Pat’s. Check the Calendar Page for detailed Dates & Times.
Do you offer any special offers or promotions?
ABSOLUTELY! Just visit our Discount Page for the information you seek.
Is there an age limit?
Yes. We do not allow children under 9 in any of our attractions. Children between the ages of 9 & 13 must be accompanied by an adult. Children younger than 9 are allowed in the Midway, when accompanied by a parent, so they can be removed to the parking lot immediately in the event they become too afraid.
How Many People go in at once?
The hayride holds 28 souls. The other 4 Attractions are trails. The average is 9 people per minute, which should allow for proper spacing. We urge everyone to proceed at a normal walking pace keeping about 50 feet between you & the group in front of you. Groups that travel abnormally fast or abnormally slow cause the “conga line effect”, which is….undesirable. If you put your two bravest people in the lead and on the back, they can herd the petrified or cowering in the group.
Do you charge for Parking?
Nope. Park as much as you want for free.
Can I drop my kids off?
Yes, but please stay nearby. We have a pick-up waiting area at the far end of the lower parking lot. If Panic Point suspends operations or closes due to weather we are not responsible for sheltering patrons who do not have a vehicle on site, so please watch the weather and make sure a vehicle is available to anyone who has been dropped off. The town of Youngsville is very close, and The Yacht Club has outdoor seating in a courtyard area. Diamond Pizza is also open late. We do not charge admission to enter the main area, so you are also welcome to wait by one of the fire pits and people watch. No bringing your own chair, though. We have places to sit in the venue.
Can I enter the venue without a ticket?
The main (Circle, Midway) area is open to all, so if you’re waiting on the kiddos you can do it by one of our fires while enjoying watching people get scared of their shadows in the Midway.
How Scary is the Haunted Trail?
There is no official haunted attraction rating system, but we rate ourselves PG-13.
What if I want to stop half-way through?
Curl up in a ball and start crying and we’ll figure it out. Or just get the attention of one of our haunters or security staff. They will find a member of the security team to escort you out of the attraction. We have a few maintenance trails that will allow you to make the walk of shame while encountering as little ridicule as possible.
What are The Rules?
The first rule is “NO INTENTIONAL CONTACT”. You will not be grabbed, dragged, hit, cut, gouged, marred, gored, impaled, or otherwise contacted intentionally by anyone in the attractions. And, please, for your own safety, do not attempt to make contact or do harm to our beloved haunters. That is some seriously bad mojo. We have 75 security cameras, a Security Team, & Franklin County Sheriff’s Deputies on site to haul you off if you get out of line. We do not allow patrons to enter the attractions who are clearly intoxicated. No drugs or alcohol are allowed on site. Disorderly conduct such as foul language and threats of violence will not be tolerated. If you are removed for violating our code of conduct (posted on a sign before you get to the Box Office) you will be removed and sent home with no refund.
What should I wear?
We’ll be in “Axe-Murderer Semi-Formal”, so just make sure you don’t out-dress us. The first rule is NO MASKS or elaborate face makeup. We don’t want anyone getting confused about who is there to scare and be scared. If you want to wear a costume on Halloween, keep it fun and/or silly. Again, we don’t want anyone confusing you with an actor. We’ve been laying down sand and gravel for a few years, but when it rains you may find some mud or a puddle. Wear close-toed shoes that you wouldn’t mind getting a little dirty. Check the night-time temps and bundle up if necessary!
Are there any warnings?
Yes, there are. We have lights all over the park that blink at the rate of strobe lights. Some faster, some slower. If you are prone to seizures due to strobes, enter at your own risk. We deploy loud/disorienting music in a few scenes. You may want to wear some ear protection if you are sensitive to loud noises. It is not steady high decible rate, like a concert, but it can be loud.
If you are prone to panic attacks (aka panic point attacks) or have a condition that could put you in distress from the intensity of a haunted attraction (including, but not limited to a heart condition, anxiety disorder, pregnancy, vertigo) please consult with a physician before coming. If you do come with one of these conditions, have a buddy with you knows how to help.
Will the fog machines cause me any problems?
We are proud that Froggy’s Fog is our exclusive provider of “fog juice”. They are trusted by numerous haunted houses and major theme parks around the world. There are not many government regulations in this area, but Froggy’s makes a substantial investment to test their products for quality & purity. All ingredients are phramaceutical-grade, and consist of ingredients like purified de-ionized water, propylene glycol, and glycerin. But if you have respiratory issues, you may want to consult a physician.
Can I work there?
We’re ALWAYS looking for talent. The 2024 application is live on the Join Our Haunt Page. We evaluate and hire people year-round. We have met and hired some of our best actors during our haunt seasons.